Vacancies.
Claims Negotiator
Skills and Competencies
• Ability to work on own initiative
• Good communication skills
• Able to meet deadlines and manage time effectively
• Ability to multi-task and prioritise workload
• Use the in house systems
• Identify problems & communicate accordingly
• Comply with FCA and audit requirements
• Escalate any conflicting work requests
Experience
• Previous experience in dealing with first and third-party damage, including credit hire claims including subrogated recoveries
• A reasonable level of understanding of the MIB, RTA and Article 75 status
• A basic understanding of the Civil Procedure Rules
• A high level of understanding for both the ABI GTA/Non GTA credit hire processes Experience in negotiating litigated claims
Benefits
About us
Address
Romford, UK
About the job
Claims Negotiator
Full time
Permanent
Romford
Hybrid once training is completed.
A thriving and nationally expanding Insurance company are looking for a Claims Negotiator to join their friendly, fast-paced office based in the centre of Romford. This would suit someone who wants career progression in Insurance as the growth of the business is growing rapidly so progression is inevitable in this role.
Flexi working
The role
To deal with all aspects of both first party and third-party claims including, but not limited to; customer claims, third party damage claims, credit hire and credit repair damage claims within agreed quality and service standard up to the specified handling authority limit.
Key Responsibilities
• Manage individual first- and third-party claims from cradle to grave to successful conclusion. Negotiate settlement of claims in a proactive & cost-effective manner.
• Provide an A class claims service to both first and third parties.
• Monitor individual claims on a daily basis, controlling the overall claims costs.
• Intervene on individual claims in order to keep claims costs to a minimum, this will include intervening and providing claimants with a replacement hire vehicle via our panel supplier.
• Attend relevant market forums.
• Contribute to plans for managing all aspects claims issues that arise from time to time.
• Be aware of market developments regarding credit hire, credit repair and third party damage claim management.
• Ensure awareness of TCF and how customers are managed.
• Ensure awareness and understanding of Financial Crime.
At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Requirements
Skills and Competencies
• Ability to work on own initiative
• Good communication skills
• Able to meet deadlines and manage time effectively
• Ability to multi-task and prioritise workload
• Use the in house systems
• Identify problems & communicate accordingly
• Comply with FCA and audit requirements
• Escalate any conflicting work requests
Experience
• Previous experience in dealing with first and third-party damage, including credit hire claims including subrogated recoveries
• A reasonable level of understanding of the MIB, RTA and Article 75 status
• A basic understanding of the Civil Procedure Rules
• A high level of understanding for both the ABI GTA/Non GTA credit hire processes Experience in negotiating litigated claims
Benefits
Hybrid once training is completed.
Address
Romford, UK