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Vacancies.

Coffee Machine Field Service Engineer

Location:

Newbury, UK

Type of Job:

Full Time Permanent

Published By:

LL/MB15719

Published Date:

31 May 2022, 11:54:00

Essential Qualifications / Experience:
• Relevant Field Service Engineering experience
• Experience in coffee machine or water cooler installation and repair
• Good Fault-Finding Skills
• Reliable and Friendly
• Full Driver's Licence

Benefits

About us

Address

Newbury, UK

About the job

Daily Responsibilities:
• Responsible and friendly face of the company on the road servicing and repairing the range of equipment. Seeking the first-time fix wherever possible at customer sites.
• Installing of plumbed and non-plumbed Beverage Machines, Water Coolers and Filtration. Ensuring that installations are carried out to comply with guidelines from all certificated bodies.
• Ensuring that all work is carried out within Health & Safety guidelines at all times.
• Assisting with the operation the Hotline for DE, B2C and Hot Drinks Systems, to assist in solving customer problems over the phone and/or determine if a service call out is required. In so doing work with the Customer Service & Sales Team to satisfy our customers.
• Assist & perform Barista Training and Machines demonstrations where required and to provide on-going basic operator training on coffee machines to our Drivers to ensure customer/staff satisfaction.
• Equipment spares inventory
• Fill in as an in-house Engineer, whenever necessary, maintaining our desire for well-maintained equipment with a good stock of machines ready for action.
• Drive home the importance of cleaning and maintaining equipment to customers in an astute and pleasant manner!
• Work with the Sales Team, Field Engineers and Drivers to produce and manage a system that ensures Site Surveys are beneficial to both customers and our team.
• Providing technical training and support to customers for their equipment
• Upkeep and cleaning of the Van and all equipment held within ie spare parts, tools and machinery, including maintenance of Van stock.
• Provide detailed paperwork relevant to repairs and servicing on equipment to customers and the office to enable the company to bill or clarify queries
• To uphold and improve whenever possible the Company’s Customer Care Philosophy and Product Performance.
• To represent the Company to our Customers, Prospects and Suppliers.

At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.

Requirements

Essential Qualifications / Experience:
• Relevant Field Service Engineering experience
• Experience in coffee machine or water cooler installation and repair
• Good Fault-Finding Skills
• Reliable and Friendly
• Full Driver's Licence

Benefits

Benefits Package:
• Basic salary from £28,000 – £35,000 depending on exp
• Location – Newbury It will be covering a 70-mile radius of this area.
• Monday – Friday- 8:30am – 5pm
• Company Van & Fuel Card
• Uniform, phone, and tablet
• + Time and a half for overtime
• Company Pension scheme

Address

Newbury, UK