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Vacancies.

Reception/Admin

Location:

Mansfield, Nottinghamshire, UK

Type of Job:

Permanent / Full Time

Published By:

MB16255

Published Date:

5 July 2024 at 11:00:00

- Previous customer service experience (desired but not essential)
- Strong MS Office skills, especially Outlook, Word, and Excel
- Ability to learn new IT systems quickly
- Excellent written communication and telephone manner
- High attention to detail and well-organized
- Ability to prioritize workloads independently and meet strict deadlines
- Capable of handling sensitive information
- Focused on providing high-level service to patients and healthcare professionals
- Flexible and reliable
- Positive attitude and willingness to learn

Benefits

About us

Address

Mansfield, Nottinghamshire, UK

About the job

Reception/Administrator
Location: Mansfield/ Nottinghamshire
Salary: £22,500 per year
Availability: Hours –08:00 – 20:00 Monday to Friday 37.5 hours between these hours - Flexibility to work some weekends if needed (must be available on Wednesdays)

Role Overview:
An established, friendly medical Clinic based Nottinghamshire is looking to appoint a reception/ administrator. You will be responsible for being the face of the company at reception and greeting patients in a warm and friendly manner. Will be expected to deal with patient enquiries and appointment bookings both in person and via phone and email for a range of clinics.

Key Responsibilities:
- Greet patients and manage reception duties
- Handle patient enquiries and appointment bookings
- Manage email correspondence and inbox
- Maintain accurate databases with clinical and non-clinical information
- Diary management, scheduling, and record-keeping
- Type letters, reports, and manage general documentation
- Conduct audits and produce reports as required
- Respond to and direct incoming calls, ensuring accurate message recording and timely delivery
- Provide comprehensive clerical support
- Efficiently manage work to meet response deadlines

Who We're Looking For:
- Previous customer service experience (desired but not essential)
- Strong MS Office skills, especially Outlook, Word, and Excel
- Ability to learn new IT systems quickly
- Excellent written communication and telephone manner
- High attention to detail and well-organized
- Ability to prioritize workloads independently and meet strict deadlines
- Capable of handling sensitive information
- Focused on providing high-level service to patients and healthcare professionals
- Flexible and reliable
- Positive attitude and willingness to learn

If you are ready to contribute to the success of a rapidly growing healthcare services company and be part of a team dedicated to making a difference, we would love to hear from you.

At A for Appointments, we are committed to equal opportunities for everyone. We embrace diversity and believe that a balanced, inclusive workforce is crucial to our business. We do not tolerate discrimination, harassment or bullying towards any candidates or employees. We are proud to be an equal opportunities employer.
Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.

Requirements

- Previous customer service experience (desired but not essential)
- Strong MS Office skills, especially Outlook, Word, and Excel
- Ability to learn new IT systems quickly
- Excellent written communication and telephone manner
- High attention to detail and well-organized
- Ability to prioritize workloads independently and meet strict deadlines
- Capable of handling sensitive information
- Focused on providing high-level service to patients and healthcare professionals
- Flexible and reliable
- Positive attitude and willingness to learn

Benefits

Reception/Administrator
Location: Mansfield/ Nottinghamshire
Salary: £22,500 per year
Availability: Hours –08:00 – 20:00 Monday to Friday 37.5 hours between these hours - Flexibility to work some weekends if needed (must be available on Wednesdays)

Address

Mansfield, Nottinghamshire, UK

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