Vacancies.

Account Manager ( Entry level )
Salary: £27,000 per annum + Monthly Bonus + Additional Benefits
Location: Sheffield North
Contract Type: Full-time, Permanent

About the Role
An exciting opportunity has arisen for an Account Manager to join a dynamic and growing operations team. This is a fantastic opportunity for someone looking to take their first step into account management, combining customer service, commercial awareness, and operational coordination in a fast-paced environment.
In this role, you will manage a portfolio of small to medium-sized customer accounts with an annual turnover of approximately £500,000. You will ensure customer requests are handled efficiently from start to finish, building lasting relationships and helping drive business growth.

Key Responsibilities
• Manage day-to-day customer requests and ensure timely resolution of service activities.
• Prepare and issue quotations in line with engineering standards and customer requirements.
• Monitor and meet agreed performance targets for quotes, orders, and margins.
• Build strong working relationships across internal departments to maximise service delivery.
• Produce monthly reports for management and maintain accurate administrative records.
• Identify opportunities to expand existing customer accounts and develop new business.
• Support the wider operations team during busy periods or annual leave cover.

The ideal candidate:
We’re seeking a motivated, organised, and customer-focused individual who enjoys problem-solving and building relationships. You’ll be comfortable managing multiple tasks and confident communicating with both internal teams and external clients.

Key Skills & Attributes:
• Strong attention to detail with a methodical approach to work.
• Excellent communication and interpersonal skills.
• Ability to plan, prioritise, and manage time effectively.
• Confident user of Microsoft Office (Word, Excel, Teams).
• Team player with a positive and proactive attitude.
• Commitment to delivering high levels of customer service.

Experience & Knowledge
• Previous experience in a customer service, administrative, or operations role is desirable.
• Proven ability to maintain accurate records and work independently under pressure.
• Excellent written and verbal communication skills.

What’s on Offer
• Basic Salary: £27,000 per annum
• Company Bonus: £125 per month (subject to team performance targets)
• On-Call Allowance: £105 per week (approx. 7 weeks per year)
• Private Healthcare Package
• Opportunities for training, development, and career progression within operations

Why Apply?
This is a great opportunity to join a supportive and growing team where your efforts are recognised and rewarded. You’ll gain valuable exposure to account management and operational coordination, building a strong foundation for your professional development.